Kendalls Farm butchers
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Terms and conditions

Our Commitment To Privacy Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

 

The Information We Collect: This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to become a member. The types of personal information collected at these pages are:

  • Name and postal address
  • Email address
  • Telephone number

Delivery Period
Following receipt and clearance of payment, all purchase(s) will be posted within five working days.

Delivery details 
All parcels are dispatched via a method which does not require a signature upon receipt. As such parcels will be left at requested delivery address if there is somebody there to receive it or not(please ensure you have left as much information as possible for courier if any specific drop off details are required). We cannot accept responsibility for loss or damage to the package following delivery.
Following delivery it immediately becomes the purchasers responsibility to store produce at required temperature. We do not accept responsibility for any fault with produce after delivery.

Packaging All packaging is guaranteed to hold your produce at a safe temperature within the specified delivery period. 

 

Payment Methods We accept all the major credit / debit cards via our payment gateway (PayPal).

 

Online Orders & Card Security All credit / debit card orders placed online are made on a secure, encrypted server to ensure the privacy and security of your information. All payment transactions take place on the secure encrypted server of our payment processor (PayPal) - we never have access to your card details at any time.

 

Refunds Customers have up to 14 days after the goods dispatch date in which to request a return and refund. Before returning any product(s) please contact us via email or telephone.

 

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